Workplace Violence: Customer Service And Field Personnel DVD

AIMS Multimedia

SKU: DC866442
Format: DVD
Grade Level:
Runtime: 26
Copyright: 1994

Alt Formats:
Free Resources
Marc Record

Special Savings!  Rabbit Ears - Buy One, Get One Free! Click here to learn more.

This version trains employees in service-oriented organizations how to recognize the possibility of violent confrontations and how to protect themselves accordingly. It includes those employees who work with customers face-to-face, and those whose jobs take them into the field.